Technical Support & Service

Need Technical Support?

Request Support

If you're an existing customer, our team is ready to help. Submit a support request using the form, and we'll respond as quickly as possible during business hours.

For general business inquiries, please visit our Contact page. For sales and quotes, you can request a quote or email us directly at sales@metallographic.com.

KeepPACE Support Program

Looking for proactive service and long-term support? Our KeepPACE program offers tiered service plans designed to meet the needs of any lab—ranging from basic annual check-ins to enterprise-level coverage with emergency support, service credits, and dedicated technicians.

To learn more or find the right plan for your lab, contact us at sales@metallographic.com.

Contact Details

Business Hours

  • Monday – Friday: 8:00 AM – 5:00 PM
  • Saturday – Sunday: Closed

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